Every six months, rotate rugs from end to end or place them in different parts of the house to share the wear.
Direct sunlight and heat sources, such as gas heaters and fireplaces, can cause the natural fibres to dry out and fade. Position your rug away from both.
Reduce bacteria build-up with sunlight. Every few months, turn your rug over and place it in the sun for an hour. Vacuum the back of your rug before repositioning.
Keep rugs dry and out of dark places, such as tucked tightly under lounge suites or furniture.
Clean hard floors regularly with microfibre mops and water only (no detergents), or use a steam mop if appropriate. Detergent and soap residues can become sticky and collect other dirt, which is then walked onto your rug. By keeping your hard floors clean, your rug will stay cleaner for longer.
Move rugs a few centimetres every month to soften any fading on carpet or timber floors underneath. When the rugs are eventually moved from the room, the fading on the floor will be graduated and less noticeable.
Vacuuming
To ensure the longevity of your Armadillo rug, please vacuum your rug regularly. Shedding of loose fibres will occur with a new rug. We do not recommend using rotating or brush head vacuum cleaners on our rugs if possible.
Even with regular vacuuming and careful use, you may find dirt and debris will build up on your rug. It is possible to refresh your rug with gentle treatment or professional rug cleaning. You can contact your local Armadillo store for a list of recommended carpet cleaning professionals in your area.
Use caution if you use a robotic vacuum in your home. Longer length pile and tassels can become entangled in the vacuum and may cause damage to your rug or device. We recommend keeping this in mind when programming your device.
Spills
Carefully scrape up as much of the spill as possible with a spoon or dustpan, and blot any liquid residue with damp chamois or other colourfast absorbent material. Do not rub.
Take a clean piece of the absorbent material and fold it into a thick wad. Cover the spill with this and add a weight (such as a heavy book) on top to help draw the liquid upward. Leave it for ten minutes.
If the spill has left a stain, decide if it is water-based or oil-based and treat it as below.
Water-based spills include beer, wine, soft drink, cordial, fruit juice, tea, coffee and urine. They are treated with lukewarm water. Oil-based spills contain some type of oil, fat or greasy substance and include ice cream, gravy, mayonnaise, cream, makeup and lotions. They are treated with detergent in lukewarm water. We recommend our Barefoot rug cleaner, which is safe for natural fibres.
For both types of spills, the process is the same: Blot – Dilute – Blot…
Water-based spills: Blot the spill as described previously. If some stain remains, dilute it with water. Blot this using absorbent material. Repeat this step until no more stain can be removed.
Oil-based spills: Blot the spill as described previously. If some stain remains, dilute it with the detergent solution. Blot this using absorbent material. Now dilute the stain with clean water and blot again. Repeat these steps until no more stain can be removed.
For stubborn stains, contact a WoolSafe Approved Service Rug Cleaner.
Even with regular vacuuming and careful use, you may find dirt and debris will build up on your rug. It is possible to refresh your rug with gentle treatment or professional rug cleaning.
Use caution if you use a robotic vacuum in your home. Longer length pile and tassels can become entangled in the vacuum and may cause damage to your rug or device. We recommend keeping this in mind when programming your device.
For more detailed information, refer to https://armadillo-co.com/care-and-maintenance
